Storyworthy – Jennifer Blackmon

Hall of Fame keynote speaker

Jennifer Blackmon

Jennifer Blackmon

Storyworthy: Mastering the Art of Customer Advocacy

STORYWORTHY

MASTERING THE ART OF CUSTOMER ADVOCACY

In this interactive session leaders or front-line staff will explore the power of creating unexpected moments that become dinner conversation. They will understand the science behind how memories are made and the psychological connection we have to the brands we love. Then unlock the myths behind overdelivering and separate what is memorable vs. expensive.

Core Insights

Stage setting, the foundation of every great story
How customer expectations are evolving
The heart and science behind experience delivery
Steps to earning true brand advocacy
How to standardize emotional IMPRINTS

What People Are Saying

One of the most engaging and informative keynotes that I have attended.

Jennifer Blackmon was truly inspiring from start to finish and left a fire burning inside me.

Attendees feedback has been that it hit EXACTLY where it needed to hit!

Not only extremely well done, the subject matter was central to being considered a “hospitality” centered businesses.

Best keynote we’ve had. Inspiring and relevant to our business.

I liked the intersection of magic and process.

Loved this. Most effective and relevant content to date from a Keynote speaker.

This was my favorite part! The enthusiasm was unmatched, message aligned with my spirit!

The little things are

everything

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